Our website uses cookies and similar tracking technologies to enhance user experience, provide personalized services, and improve site performance. Cookies are small text files stored on your device when you visit our website. These files help us analyze site traffic, understand user behavior, and tailor content to your preferences.

[a] Types of Cookies We Use:

Essential Cookies: Necessary for website functionality, security, and accessibility. These cannot be disabled.

Analytical Cookies: Help us track user behavior, measure traffic, and improve website performance using tools like Google Analytics.

Functional Cookies: Enhance user experience by remembering preferences, language settings, and previously visited pages.

Marketing Cookies: Used for targeted advertising and retargeting campaigns to display personalized content and offers.

[b] How We Use Cookies:

To authenticate users and provide a secure browsing experience.

To analyze website traffic and improve our platform based on user interactions.

To remember user preferences, such as login details, theme settings, and language choices.

To deliver personalized content, product recommendations, and relevant advertisements.

To integrate with third-party services, such as chat support, social media, and payment gateways.

[c] Managing Your Cookie Preferences: You can manage, block, or delete cookies through your browser settings. Most browsers allow you to refuse cookies or notify you when a site attempts to store them. Please note that disabling cookies may impact your browsing experience and limit access to certain features of our website.

To learn more about how we handle your data, please review our Privacy Policy.

We collect and process personal data to provide and enhance our services. When you register an account or interact with our platform, we may collect information such as your name, email address, contact details, and payment information. This data is used to authenticate users, manage accounts, and deliver customer support.

[1.1] Data Collection and Processing Our platform adheres to strict data protection standards, ensuring that personal information is processed lawfully, fairly, and transparently. Data collected may be used for:

- Verifying user identity and account security.

- Providing personalized services and customer support.

- Sending important updates regarding your account or our services.

- Complying with legal obligations and security requirements.

[a] User Consent and Preferences By using our platform, you consent to the collection and processing of your personal data as outlined in this policy. You can manage your privacy preferences, including opting out of certain data processing activities, through your account settings.

[b] Data Security and Protection We implement advanced security measures to safeguard your personal information against unauthorized access, data breaches, and cyber threats. Our encryption protocols and compliance with industry standards ensure the confidentiality and integrity of your data.

To deliver our services effectively, we collect and store data related to website usage, technical interactions, and user behavior. This includes:

- IP addresses and device information for security monitoring.

- Usage logs to analyze website performance and optimize user experience.

- Transaction records for billing and fraud prevention.

[2.1] Data Retention and Compliance We retain personal data only as long as necessary for service delivery, legal compliance, and security purposes. Users can request data deletion or modifications in accordance with applicable data protection laws.

To learn more about how we handle your data, please review our Privacy Policy.

Our Cloud Servers Agreement defines the terms and conditions for deploying, managing, and using cloud-based servers. By purchasing or using our cloud services, users agree to comply with our policies regarding resource allocation, uptime guarantees, and data security.

[1.1] Usage and Responsibility Customers are responsible for maintaining the security of their cloud servers, including the proper configuration of firewalls, software updates, and data backups. Misuse, unauthorized access, or activities that violate our terms of service may result in service suspension.

[a] Resource Allocation and Fair Use Our cloud hosting operates on a fair use policy. Excessive consumption of CPU, RAM, or bandwidth beyond the allocated limits may lead to performance restrictions or required upgrades to a higher-tier plan.

We provide 24/7 support and server monitoring to ensure uptime, performance, and security. Our automated monitoring tools detect potential issues, allowing proactive resolutions before they impact service quality.

[2.1] Incident Response and Maintenance In case of unexpected downtimes or server issues, our technical team takes immediate action to restore services. Scheduled maintenance updates and security patches are performed regularly to enhance server stability and prevent vulnerabilities.

To maintain account security and prevent unauthorized access, changing the authorized email associated with an account requires a formal verification process. This process ensures that only the legitimate account owner can update critical contact details.

[a] Steps to Change the Authorised Email:

1. Submit a request through your account dashboard or contact our support team.

2. Provide identity verification, such as a government-issued ID or a previously linked email confirmation.

3. Confirm the new email address via a secure link sent to the current registered email.

4. Once verified, the authorized email will be updated, and you will receive a confirmation notification.

By using our services, you agree to our Terms of Service, which outline the rights and responsibilities of both users and our company. Violations of these terms may result in account suspension or termination.

Our Acceptable Use Policy (AUP) defines the activities that are prohibited on our platform. Users must ensure compliance with these guidelines to maintain a safe and fair online environment.

We are committed to ensuring the privacy and security of user data. Our data protection practices comply with global regulations such as the **General Data Protection Regulation (GDPR)** and the **California Consumer Privacy Act (CCPA)**. We implement strict security measures to safeguard user information from unauthorized access, breaches, or misuse.

[a] How We Protect Your Data:

- Data is encrypted both in transit and at rest using industry-standard security protocols.

- Access to personal information is restricted to authorized personnel only.

- Regular security audits and vulnerability assessments are conducted.

- Multi-factor authentication (MFA) is enforced to prevent unauthorized access.

[b] User Rights and Control:

- Users have the right to access, modify, or delete their personal data upon request.

- Data portability allows users to receive a copy of their stored information in a structured format.

- Users can withdraw consent for data processing at any time through account settings.

- We do not sell or share personal data with third parties without explicit user consent.

[c] Data Retention Policy:

We retain personal data only for as long as necessary to fulfill legal, contractual, and security requirements. Once data is no longer required, it is securely deleted in accordance with our data disposal policy.

All legal agreements, policies, and terms outlined in our **Privacy Policy, Terms of Service, Acceptable Use Policy, Data Protection Policy, and Server Policies** are issued and governed by **PE KOVALENKO ANTONINA**.

**Registered Business Name:** PE KOVALENKO ANTONINA

**Business Registration Number:** 230 890 2161

**Registered Address:** 54038, Ukraine, reg. Mykolaivska, c. Mykolaiv, st. Bila, build 61, fl. 24

**Jurisdiction:** Ukraine

PE KOVALENKO ANTONINA is the legal entity responsible for compliance, contract execution, and service management in accordance with applicable laws and regulations. Any legal claims, inquiries, or compliance-related requests should be addressed directly to our legal department.

**Contact Information for Legal Inquiries:**

**Email:** info@heavyhosting.net